How It Works
Quick Response Time — Guaranteed.
Some companies think if your problem is small that they can wait a few days to call you back…Not at EZ Touch. We get back to you fast so you know when and how your problem will be resolved. Our contracts spell out our response time, and we hold ourselves to the highest standard to respond effectively to any issue – FAST.
Dedicated Customer Support
Our goal is to answer every call with a LIVE person. If getting someone to fix your AV/IT issue is as painful as the problem itself, it’s a never-ending cycle of frustration. We aim to change that by offering top-notch customer service for every call. Even if you get our voicemail, your request immediately becomes a ticket on our service board and you’ll get a call right back from one of our representatives.
Strong Focus on Security
At EZ Touch Solutions we follow and enforce Security Best Practices for all our clients and internally for our staff. We know your security is only as good as the weakest link in the chain, so we educate our team and our clients on cyber security to keep networks safe. We got your back!
A Wide Spectrum of Skills & Experience.
From Audio Visual to total server and network engineering – we’ve got the expertise. And if there’s ever a problem we can’t solve, we know who to contact to get it fixed.
We Are FUN To Work With.
EZ Touch Solutions team genuinely cares about every client. This drives us to provide passionate and enthusiastic support of their systems. We strive for all our client interactions to be supportive, efficient, and enjoyable.
More Reasons To
Our mission is to become a leader in the Audio Visual industry by providing the highest quality products and services with cost effective and value-added solutions. We are dedicated to meeting and exceeding the industry standards to provide unmatched customer service and deliver world-class products. In the long term, we strives to achieve global reach to bring high quality service to clients around the world.
Our vision is to strive for excellence in everything that we do and to provide fast, reliable services at all times. We keep up-to-date with developments in the industry to remain at the forefront of trends at all times. We can see a future where EZ Touch Solution’s unique model is the industry standard of care for all AV and IT companies.